Is it hard to get hired as a Tech Support Tier III at Comcast?

Tech Support Tier III applicants have rated the interview process at Comcast with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.

Where can I find Comcast interview experiences by job title?

Customer Service Representative (561) ; Sales Representative (396) ; Account Executive (353) ; Technician (335) ; Customer Account Executive (287) ; Software Engineer (286) ; Sales Associate (247) ; Business Account Executive (219) ; Manager (205) ; Direct Sales Representative (197) ; Sales (164) ; Supervisor (158) ; Project Manager (148) ; Director (142) ; Inbound Sales Representative (139)

Comcast Tech Support Tier III Interview Questions

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Comcast

Interviews

Tech Support Tier III Interview

Sep 2, 2017

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. I interviewed at Comcast (Greenwood Village, CO) in Mar 2015

Interview

Group interview setting, they show you a slide show on the company and then pull everyone for individual interviews. People conducting the interview are usually managers and supervisors paired up with someone from HR

Interview questions [2]

Question 1

They asked me about times I've had to help customers with their issues

Answer question

Question 2

how I've dealt with escalated customers

Answer question

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