Customer Experience Specialist applicants have rated the interview process at Comcast with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Experience Specialist roles take an average of 7 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
Common stages of the interview process at Comcast as a Customer Experience Specialist according to 3 Glassdoor interviews include:
Drug test: 25%
One on one interview: 25%
IQ intelligence test: 25%
Other: 25%
Here are the most commonly searched roles for interview reports -
easy one on one interview after tour group interaction and one on one interaction in the interview, team building, 4 hour process overall easy interview easy one on one interview after tour group interaction and one on one interaction in the interview, team building, 4 hour process overall easy interview
Interview questions [1]
Question 1
what was a situation where you had to help an angry customer
structured series of interactions between a potential employer and a job candidate, designed to assess the candidate's suitability for a role. It generally involves multiple stages, including initial screening, in-depth interviews, and potentially skills assessments. The process helps both the company and the candidate determine if there's a good fit
I applied online. The process took 1 week. I interviewed at Comcast (Houston, TX) in Feb 2020
Interview
Onsite interview was extended a week after applying online. Arrived 30 min early to insure I didn't get caught up in traffic. I was greeted by my interviewer very pleasantly. There was a line of questions that lasted over an hour about my experiences with my previous work experience and how they equipped me in order to do the job.
Then had a second interview that lasted around 30 min with a manager, again very pleasant.
Interview questions [1]
Question 1
Why Comcast
How I heard about the job
Then a series of questions asking to give a time when I could give an example of said experience.