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      Installation Technician Interview

      Oct 24, 2009
      Anonymous employee
      Beverly, MA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Comcast (Beverly, MA) in Oct 2009

      Interview

      I contacted a particular recruiter when my father met a comcast guy doing a trouble call at his house, he gave the name of the recruiter and his number to me. I called the recruiter that night and left a message, he returned my call the next day. I gave him an overview of my background in communications (U.S. Marine Corps field Wire-man, took a college course for copper and coaxial cabling through a local community college.) The first conversation wasn't lenghlty, he told me he wanted to speak with me over the phone more. He asked me to call him back the next day at noon, so I did. We then talked more about why I wanted a job at Comcast, my job experiences, he gave me the lowdown of the installation tech. job i was applying for, and what the starting wages would be, $14-$17/hr. we talked for about 25 minutes. He then sent me an email containing a link to a website that I took tests on. There was some math, (fractions and percentages) , and a part where you had to check if a set of numbers mixed with characters were matching or not, this was timed. Some of the parts are designed so no one can finish all the questions within the time given and some are intended for most people to finish with the time given. I completed that, it doesn't tell you how you did,and now I'm just waiting for Monday to call the recruiter for him to tell me what to do next.
      1

      Other Installation Technician Interview Reviews for Comcast

      Installation Technician Interview

      Mar 13, 2025
      Anonymous Interview Candidate
      Plymouth, MI
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Comcast (Plymouth, MI) in Jan 2021

      Interview

      Application > Phone screening > Online screening / assessment > In-Person / Virtual Interview. The entire process takes approx. 2-8 weeks (includes a background check). The interview was straight-forward and conversational focusing on fit for the job rather than in-depth technical detail.

      Interview questions [1]

      Question 1

      Tell me about a time you dealt with a difficult customer and how did you resolve it?
      Answer question

      Installation Technician Interview

      Feb 2, 2019
      Anonymous employee
      Los Angeles, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Comcast (Los Angeles, CA) in Jan 2019

      Interview

      Very basic interview process. Simple questions, very minimal I/T questions were asked. The hiring manager was very impressed with how honest I was while still answering all questions the way they wanted. I was offered the position 2 days after the interviewing process.

      Interview questions [1]

      Question 1

      What are some of the questions asked during an interview for retail event sales position? What advice do you have for someone going out for this role?
      1 Answer

      Installation Technician Interview

      Sep 19, 2018
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Comcast

      Interview

      I applied then had a phone interview which lasted 30 whole minutes. The interview questions were endless (all STAR based) and I thought it was never going to end. I lost count of how many questions she asked. Very easy questions and she was polite. She then told me more about the position and said I have to attend an information session from 8am-1:30pm and during that time they do one on one interviews. Pay rate was 14.50 which is just too low for me and 10 hour shifts 4 days a week which is 40 hours. I decided that between the extremely long information session and the pay rate/hours, that this is not the job for me. I would have considered if it was higher pay though. I read other reviews where after the information session and your one on one interview, you go back the next day and take a math assessment or something. I'm decent at math but am I applying for college placement or a job here? Why is the math test necessary for Installation Technician? Lol. It just seems like too long of a process and the reward (pay and hours) is not worth it. That being said, I would definitely have gone the extra mile and would have attended a 5 hour, 6 hour, or 38474629 hour session if the pay was higher. Tired of all these wealthy companies paying people low wages for hard work and long hours.

      Interview questions [1]

      Question 1

      About 15 common STAR based questions.
      Answer question
      2

      Jobs at Comcast

      18 jobs in United States
      Residential Installation & Service Technician
      Jacksonville, FL
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Residential Installation & Service Technician
      Dothan, AL
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Residential Installation & Service Technician
      Orlando, FL
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Residential Installation & Service Technician
      Boca Raton, FL
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Residential Installation & Service Technician
      Tallahassee, FL
      ·
      $14 - $20 /hr
      (Employer provided)
      View job

      Comcast interviews FAQs

      • Installation Technician applicants have rated the interview process at Comcast with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Installation Technician roles take an average of 40 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
      • Common stages of the interview process at Comcast as a Installation Technician according to 14 Glassdoor interviews include:

        Phone interview:  24%

        Drug test:  12%

        Group panel interview:  12%

        Skills test:  10%

        Presentation:  10%

        Background check:  10%

        One on one interview:  10%

        Personality test:  7%

        IQ intelligence test:  5%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(561) ;
        2. Sales Representative(396) ;
        3. Account Executive(353) ;
        4. Technician(335) ;
        5. Customer Account Executive(287) ;
        6. Software Engineer(286) ;
        7. Sales Associate(247) ;
        8. Business Account Executive(219) ;
        9. Manager(204) ;
        10. Direct Sales Representative(197) ;
        11. Sales(164) ;
        12. Supervisor(158) ;
        13. Project Manager(148) ;
        14. Director(142) ;
        15. Inbound Sales Representative(139) .


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