I applied online. The process took 4 weeks. I interviewed at Comcast (Alpharetta, GA) in Mar 2016
Interview
The interview process was very black and white. I had to go through 2 hiring managers successfully. They both were face to face interviews. Both hiring managers were easy going. I felt very comfortable during the process.
Interview questions [1]
Question 1
Provide an example of a time you had to put others before yourself?
Provide a time you where in a situation with a coworker that was uncomfortable and how did you overcome it?
Easy and understanding they want you to succeed and I felt like I was encouraged to ask questions and they were really professional.
Comcast despite its rep cares about its employees it seems
The interview was very smooth and straightforward they ask questions dealing with your previous job experiences and skills. They ask about key metrics used and numbers. They ask how to deal with a customer that is upset and angry.
Interview questions [1]
Question 1
What are some key metrics used at your previous job?
I applied through a recruiter. The process took 2 weeks. I interviewed at Comcast (Alabama City, AL)
Interview
Wow - they ask you like 35 questions - or that's what it felt like! 2 people interviewing you. They are asking you sales questions and many different scenarios. Be prepared to answer how you would overcome objections.
Interview questions [1]
Question 1
Explain a time that you had to provide above and beyond customer service