Customer Service applicants have rated the interview process at Comcast with 1.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 36% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 21 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
Common stages of the interview process at Comcast as a Customer Service according to 11 Glassdoor interviews include:
Phone interview: 24%
Skills test: 18%
One on one interview: 15%
IQ intelligence test: 12%
Drug test: 9%
Background check: 6%
Group panel interview: 6%
Personality test: 6%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
Zoom call. Ordinary just like any other zoom call. To get to know the basics of company before in person interview. And also to learn about the companies day to day life
Great, easy so far seem to have multiple interviews. First with a recruiter, then the second with management. Both have been via video call. the time between the first and second interview was about a week.
You fill out an application. Then you take an online assessment. Then they call you for a video interview over Microsoft Teams. Then they say you are a good fit and will try to get you in for a specific position, promising to fast track you once it becomes available, saying it definitely will, keeping you on the hook for over a month, then ghost you.
Interview questions [1]
Question 1
Describe a time when you had a difficult customer.
I applied online. The process took 2 months. I interviewed at Comcast (Philadelphia, PA)
Interview
The Interview process takes a very long time and from personal experience took two months in total. From the 1st interview to getting a call with an offer to accepting the position.