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      Small Business Technical Support Agent Interview

      Nov 12, 2014
      Anonymous employee
      Centennial, CO
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 3 days. I interviewed at Comcast (Centennial, CO) in Oct 2013

      Interview

      - First had an over-the-phone interview (asked about past work experience, and asked for definitions of a few technical terms) - Once called back for a second interview, it was a group of about 15 that sat through a 2 hour presentation of the company and it's benefits - We were than called back 1 by 1 to take part in an interview with 2 of the floor supervisors - in this interview we were asked to disassemble a pen and than explain how to put the pen back together once the pen was taken out of sight - If the floor supervisor interview went well, we were than asked to meet with the 3 site managers - I received an email and a call back the next morning at 8am saying that I have the job.

      Interview questions [1]

      Question 1

      When sitting down with the 3 Managers, it was very intimidating. They sat at the end of a very long corporate table. I had to continue to focus on each manager and answer the questions as best possible.
      Answer question