I applied online. The process took 1 week. I interviewed at Comcast (Seattle, WA) in Sep 2016
Interview
I applied online and got an email saying that I was selected for an interview over the phone, they sent me a link to schedule according to my own times. The day of the interview the call was on time, and the recruiter was extremely helpful, nice and very polite and clear. I enjoyed talking to her. I was asked several technical questions and customer service experience and she let me talked freely and was very careful of what I had to say. I passed the 1/3 parts of the hiring process and got a link for the online assessment. It is pretty straight forward and logical, but you do not get overconfident, time is a killer. Study for it and PREPARE.
Interview questions [1]
Question 1
What do you do to maintain a safety environment?
How do you deal with an angry customer?
Residential Install & Service Technician applicants have rated the interview process at Comcast with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Residential Install & Service Technician roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
Common stages of the interview process at Comcast as a Residential Install & Service Technician according to 1 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
