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      Conduent

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      Tier I Customer Service Work From Home Interview

      Jan 26, 2017
      Anonymous employee
      Roanoke, VA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Conduent (Roanoke, VA) in Jan 2017

      Interview

      I created a profile online, submitted my resume for several WORK AT HOME positions. I completed several assessments such as typing speed and comprehension of a call center environment. Next day I had a phone interview and we did a Wi-Fi speed test over the phone. Over the next couple days I had 3 more phone interviews all the same questions. I was hired immediately after my 4th interview via email. The following week I received all correspondence via email for paperwork. Then I was sent for a drug test to a local lab. It took a while to come back but once it did they mailed me my iMac to used for work.

      Interview questions [4]

      Question 1

      Have you worked in Customer Service Call Center before?
      1 Answer

      Question 2

      How many years have you worked in a Call Center?
      Answer question

      Question 3

      Why do you think you are a good candidate to work from home?
      Answer question

      Question 4

      How will you keep yourself engaged during 8 hours of training?
      Answer question
      24