Customer Service Representative applicants have rated the interview process at ContactUS Communications with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 95% positive. To compare, the company-average is 92.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at ContactUS Communications overall takes an average of 2 days.
Common stages of the interview process at ContactUS Communications as a Customer Service Representative according to 19 Glassdoor interviews include:
Presentation: 21%
Phone interview: 15%
One on one interview: 15%
Skills test: 13%
Drug test: 13%
IQ intelligence test: 9%
Other: 8%
Group panel interview: 2%
Background check: 2%
Personality test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at ContactUS Communications (Jacksonville, NC) in Jul 2018
Interview
Question and Answer Session to get to know a potential candidate
Scheduling Availability and First Date of Availability for Training to Begin
Training Dates and What to Expect and the Duration of Training
I applied through a recruiter. I interviewed at ContactUS Communications (Jacksonville, FL)
Interview
Interview process was really easy. They just ask you about your previous employment and why you would be a good fit for their company. Person who was doing the interviewing was open to any questions that you had about the position and explained the position very thoroughly.
I interviewed at ContactUS Communications (Wyomissing, PA)
Interview
It was an easy video interview from home done on my webcam. Easy, basic questions and got a job offer right after the interview. The lady was nice, but the interview was nothing noteworthy really.
Interview questions [1]
Question 1
Basic questions and got an instant offer right after
Interviewer very nice and was a fast process. She asked good questions and told me all about the company beforehand. She also let me know about the different pay with different contracts upfront so I'm not blinsided