Call Center Representative applicants have rated the interview process at Costco Wholesale with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 14 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Costco Wholesale overall takes an average of 14 days.
Common stages of the interview process at Costco Wholesale as a Call Center Representative according to 5 Glassdoor interviews include:
One on one interview: 31%
Drug test: 23%
Skills test: 15%
Background check: 15%
Presentation: 8%
Phone interview: 8%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 2 weeks. I interviewed at Costco Wholesale (Ottawa, ON) in Apr 2015
Interview
Very strict. More than one interview by more than one superior. Language test. Resume - why you would be the best candidate? Reference checks. Clique.
In person interview
The Costco hiring process typically begins with a phone call to schedule a face-to-face job interview, which may include a question and answer session with one or more managers. Hiring personnel may dismiss candidates at any time during the interview process.
Second round interview
Successful applicants typically make it through at least one round of interviews and into the second phase of hiring. Job seekers may meet with the same managers in consecutive interviews, even on different days, and especially if third and fourth interviews prove necessary.
Group interviews
Costco job interviews generally take place with a mix of supervisors and managers. Any interview past the first or second phase almost exclusively features a 1:1 format. Group interviews and panel interviews most commonly occur in the early stages of the hiring process. The department store chain may also utilize human resources representatives to screen job hopefuls. Interviews take place on site at the desired store location. In some instances, a brief tour may occur; however, the retail chain generally limits exposing applicants to the actual culture of the job until formal hiring and training begins.
Interview questions [4]
Question 1
Can you describe a time in which you had to be extremely accurate in your responsibilities?
I interviewed at Costco Wholesale (Oklahoma City, OK)
Interview
Apply online, get an invitation to do an online assessment of typing speed and scenario with three chat windows simultaneously going with customer support. Get invited to in person interview. Met with two different people, they both asked some questions and were very willing to hear any questions from me about the position. Was offered the position at the end.
Easy. They ask you some basics to get to know you, and as long as you present yourself as a normal person, you're hired. You don't need any experience in a call center. Any work experience is acceptable, and they will teach you everything.
Interview questions [1]
Question 1
Have you ever had any experience with a multi-line phone?
I applied online. I interviewed at Costco Wholesale (Edmond, OK) in May 2021
Interview
Sat down with HR and they hired me on the spot. Was very professional and brief. After accepting the position they took a photo for my employee ID and informed be about orientation and my start date.
Interview questions [1]
Question 1
When I would be available to work and my preferred schedule.