Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Cotiviti

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Cotiviti reviews | Cotiviti jobs | Cotiviti salaries | Cotiviti benefits
      Cotiviti interviewsCotiviti Customer Service Assistant interviewsCotiviti interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Assistant Interview

      Jul 6, 2026
      Anonymous employee
      Lafayette, TN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Cotiviti (Lafayette, TN) in Jul 2026

      Interview

      Spoke briefly over Microsoft Teams after initially applying on Upwork, where I was given a rundown of expectations and duties. Sent my resume again and talked about mandatory software and how things would be logged.

      Interview questions [1]

      Question 1

      Are you confident that, if selected, you can easily catch up with any software that you are not familiar with during your three day training and orientation?
      Answer question

      Cotiviti interviews FAQs

      • Customer Service Assistant applicants have rated the interview process at Cotiviti with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 55.3% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Cotiviti as a Customer Service Assistant according to 1 Glassdoor interviews include:

        Background check:  33%

        One on one interview:  33%

        Skills test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Auditor(84) ;
        2. Software Engineer(67) ;
        3. Senior Software Engineer(44) ;
        4. Payment Accuracy Specialist(36) ;
        5. Manager(24) ;
        6. Analyst(23) ;
        7. Business Analyst(23) ;
        8. Junior Auditor(18) ;
        9. Senior Auditor(17) ;
        10. Team Lead(16) ;
        11. Clinical Analyst(15) ;
        12. Clinical Content Analyst(15) ;
        13. Director(15) ;
        14. Medical Coder(14) ;
        15. Medical Records Retrieval Agent(14) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Cotiviti

      17 jobs in United States
      Technical Specialist (Healthcare)
      United States
      ·
      $70K - $90K /yr
      (Employer provided)
      View job
      Policy Design Specialist I
      Remote
      ·
      $23 - $25 /hr
      (Employer provided)
      View job
      Customer Program Manager
      Remote
      ·
      $70K - $105K /yr
      (Employer provided)
      View job
      Client Services Manager
      Remote
      ·
      $82K - $111K /yr
      (Employer provided)
      View job
      Recovery Resolution Specialist (Collections)
      Remote
      ·
      $16 - $19 /hr
      (Employer provided)
      View job
      View all Customer Service Assistant Jobs