I applied online. The process took 3 weeks. I interviewed at Cox Communications (Baton Rouge, LA) in Feb 2011
Interview
Its a very long process... bout time they were ready to continue I was working some where else. Its a great place to work but hard to get on. Be prepared to answer all types of scenario questions dealing with irate customers. They also ask questions like... Have you ever been in a situation where you had to go against the rules to help a customer... that is a trick question. A good reply would be... No' If I wasn't able to assist the customer I contacted a manager or someone in higher rank to assist them.
Good experience overall. Reviewed the advertisement for the job which was thorough and explained the prequalifications and benefits. Answered questions to determine if it was a good fit for me personally. Decided not to move forward at the end of the day.
Great interview. Very smooth. Didn’t not feel pressured. Very informative about the company. Great information about the job position and expectations. Great information about benefits and work life balance and activities
Yes the interview was Very easy , 2 part interview . If you have customer service history or either retail. Sales experience is a plus also , STAR style interview