I applied in-person. The process took 3 weeks. I interviewed at Crunch Fitness (Plano, TX) in May 2024
Interview
I applied to Crunch Fitness for a General Manager or District Manager role and was initially excited to be contacted and brought in to discuss these positions. During the interview, I was impressed by the facilities and the potential role—but was ultimately blindsided when told the roles I applied for weren’t actually open. Instead, they offered me a starting position as a Front Desk employee at $12 an hour. It was incredibly frustrating and felt insulting, especially given my experience and the level of roles initially discussed. I kept things professional, but the process left me feeling misled and undervalued.
I applied online. The process took 1 day. I interviewed at Crunch Fitness (Waterford, MI) in Feb 2023
Interview
Different approach than I am normally used to. It did not seem too structured. I was able to ask questions, but would have appreciated time to ask more. Had one zoom call as a screen and then met with COO and Sr. GM as a second round interview
Interview questions [1]
Question 1
"Knowing that your (my) passion was in fitness, would I be okay with that passion taking a back seat to the day to day management responsibilities?"
I applied online. The process took 2 weeks. I interviewed at Crunch Fitness (Atlanta, GA) in Oct 2022
Interview
I submitted an application submitted online, received and email asking me to go to any gym location for a 'fist bump' interview (seems like discriminatory hiring practice). Then I had a phone call the interviewer who suggested I would have an additional in person interview at the gym I applied to work. I knew it was going to be bad when the interviewer clearly has not read my resume as he asked questions off of a list like he was hiring for a shift manager position at McDonald's. I knew it was going to be a bad fit when I asked him how they would manage my performance. He stumbled over a description of an antiquated sales volume based model that doesn't really account for local population needs and changing demographics (e.g., a new grocery store opened up next door which should be increasing membership sales if the management knew how to think creatively). I knew I was overqualified for HIS role when I pointed out a flaw in their check in process that could contribute to increased customer churn. I observed the front desk attendants frequently allow people in with cancelled membership tags which means you have a lot of people in the gym not paying. Anyway, Crunch should probably fire this person and clean up operations and they could have a real cash cow on their hands or they can continue business as usual.
Interview questions [1]
Question 1
Do you have sales experience, why Crunch, tell me about yourself.
Candidates applying for General Manager roles take an average of 10 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Crunch Fitness overall takes an average of 11 days.
Common stages of the interview process at Crunch Fitness as a General Manager according to 4 Glassdoor interviews include:
One on one interview: 33%
Phone interview: 33%
Group panel interview: 17%
Other: 17%
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