I applied through a recruiter. I interviewed at Cvent
Interview
A recruiter reached out to me on LinkedIn encouraging me to apply for this position because I had a "phenomenal background within the market!". I was encouraged to apply for the position. Upon applying I received a link to a 30 min assessment which included personality questions and pattern recognition questions. I immediately received a boilerplate message saying that " it looks like the team has decided to move forward with other candidates that better suit our business needs at this time". I can only deduct that my responses didn't fit Cvent's requirements, which is fine. If you think you can determine an employee's potential based on a few hypothetical questions and ability to see which triangle is the odd one out, then all the power to you. However, I found the whole process extremely disingenuous given that the organization reached out to me, encouraged me to apply, and they would not even give any feedback on my application. I consider applying at Cvent a complete waste of time.
Other Customer Retention Manager Interview Reviews for Cvent
I applied online. The process took 2 months. I interviewed at Cvent in Jan 2019
Interview
I initially applied for a job on Nov 10th and received resolution on Jan 21st. It was a lengthy process (a personality test, 2 aptitude assessments, 3 phone interviews and an in-person interview at HQ) over the span of over 2 months. The company ultimately offered the job to someone else who had experience in the specific field (which is fine), but liked me and wanted me to continue interviewing for another position. I was flattered, but over it at that point! I had an offer from another company and was not interested in continuing to interview for another month, at the least.
However, everyone I spoke with was very kind, helpful, and asked great questions (especially the recruiter, Michelle!)
Interview questions [1]
Question 1
What am I looking for in my next position? What drew me to this company/role? My past experience and how that would benefit me in this position? How I handle negative situations/customers? Etc
Candidates applying for Customer Retention Manager roles take an average of 60 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Cvent overall takes an average of 22 days.
Common stages of the interview process at Cvent as a Customer Retention Manager according to 2 Glassdoor interviews include:
One on one interview: 20%
Presentation: 20%
Group panel interview: 20%
Phone interview: 20%
IQ intelligence test: 20%
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