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      Cybersource interviews FAQs

      • Candidates applying for Customer Success Manager roles take an average of 35 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Cybersource overall takes an average of 39 days.
      • Common stages of the interview process at Cybersource as a Customer Success Manager according to 1 Glassdoor interviews include:

        One on one interview:  33%

        Group panel interview:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(8) ;
        2. Technical Support Engineer(5) ;
        3. Senior Software Engineer(4) ;
        4. Technical Account Manager(4) ;
        5. Sales(3) ;
        6. Account Manager(2) ;
        7. Intern(2) ;
        8. Manager(2) ;
        9. Project Manager(2) ;
        10. Solutions Architect(2) .


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      Customer Success Manager Interview

      Aug 16, 2016
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Cybersource (San Francisco, CA) in Jul 2016

      Interview

      The recruiter was helpful and defined the role well. The hiring manager was very nice and clear about what he was seeking in a candidate but the responsibilities and the intricacies of the position did not really come out until I was on-site interviewing in person. It was difficult to be in that position because one is supposed to demonstrate why they are the best person for that job when little was actually known until speaking with the various team members and supporting colleagues. A lot was uncovered on-site which is slightly to be expected. After going through that process, I didn't think the role was a good fit for me. The role requires relying on a lot of collaboration with various parts of the business who are not necessarily measured on helping you be successful. That would have been good to understand before interviewing because it is a critical success factor for the candidate.

      Interview questions [1]

      Question 1

      "How would you approach your territory if no one was around to help you?"
      Answer question

      Jobs at Cybersource

      9 jobs in United States
      Senior Product Manager, Payment Processing
      Bellevue, WA
      ·
      $152K - $244K /yr
      (Employer provided)
      View job
      Lead Data Scientist
      Bellevue, WA
      ·
      $180K - $288K /yr
      (Employer provided)
      View job
      Data Scientist- Sr. Consultant level
      Bellevue, WA
      ·
      $163K - $260K /yr
      (Employer provided)
      View job
      Sr. SW Engineer
      Foster City, CA
      ·
      $123K - $191K /yr
      (Employer provided)
      View job
      Lead SW Engineer
      Foster City, CA
      ·
      $192K - $308K /yr
      (Employer provided)
      View job
      View all Customer Success Manager Jobs