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      Cybersource

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      Technical Support Engineer Interview

      Dec 14, 2016
      Anonymous Interview Candidate
      New York, NY
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Cybersource (New York, NY) in Oct 2015

      Interview

      First was a phone screen with recruiter. Then it was a phone screen with the Hiring Manager. Last was an onsite Interview with 4 team members and the hiring manager, each interview was around 30 minutes.

      Interview questions [1]

      Question 1

      What is a SQL inner Join?
      Answer question

      Other Technical Support Engineer Interview Reviews for Cybersource

      Technical Support Engineer Interview

      Jun 23, 2017
      Anonymous employee
      Mountain View, CA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. I interviewed at Cybersource (Mountain View, CA)

      Interview

      The interview process was rigorous but fair. I had two phone interviews and two in-person interviews, meeting with 8 individuals. I also had to train my potential manager on a given topic; in my case, how to install a video card in a PC.

      Interview questions [1]

      Question 1

      In what type of team do you best perform? How would you go about calculating the number of footballs that would fit in a 747 airplane?
      Answer question

      Technical Support Engineer Interview

      Nov 26, 2013
      Anonymous Interview Candidate
      Singapore
      No offer
      Easy interview

      Application

      I applied online. I interviewed at Cybersource (Singapore)

      Interview

      I was sent an email by HR to arrange for a telephone interview of about 30-50 minutes. The telephone interview asked about my various work history, however, it seemed that all CyberSource was interested in was how much I earned previously. Shortly after I told the interviewer, the interview concluded. So it seemed the phone interview was just to get salary information. Their offer for the position is around $100,000.

      Interview questions [1]

      Question 1

      What was your previous salary?
      Answer question

      Cybersource interviews FAQs

      • Technical Support Engineer applicants have rated the interview process at Cybersource with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Engineer roles take an average of 21 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Cybersource overall takes an average of 39 days.
      • Common stages of the interview process at Cybersource as a Technical Support Engineer according to 3 Glassdoor interviews include:

        Phone interview:  33%

        Drug test:  11%

        One on one interview:  11%

        Presentation:  11%

        Group panel interview:  11%

        Background check:  11%

        IQ intelligence test:  11%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(8) ;
        2. Technical Support Engineer(5) ;
        3. Senior Software Engineer(4) ;
        4. Technical Account Manager(4) ;
        5. Sales(3) ;
        6. Account Manager(2) ;
        7. Intern(2) ;
        8. Manager(2) ;
        9. Project Manager(2) ;
        10. Solutions Architect(2) .


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      Jobs at Cybersource

      12 jobs in United States
      Lead Software Engineer
      Bellevue, WA
      ·
      $173K - $277K /yr
      (Employer provided)
      View job
      Lead Software Engineer
      Foster City, CA
      ·
      $192K - $308K /yr
      (Employer provided)
      View job
      Senior Product Manager, Payment Processing
      Bellevue, WA
      ·
      $152K - $244K /yr
      (Employer provided)
      View job
      Lead SW Engineer
      Foster City, CA
      ·
      $192K - $308K /yr
      (Employer provided)
      View job
      Lead Software Engineer
      Bellevue, WA
      ·
      $173K - $277K /yr
      (Employer provided)
      View job
      View all Technical Support Engineer Jobs