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      IT Support Interview

      Jun 15, 2016
      Anonymous employee
      Tucson, AZ
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at CyraCom (Tucson, AZ) in Mar 2013

      Interview

      due to having multiple locations, the interviews are usually via video chat. you will receive a phone interview from an HR representative who is unable to ask skillset questions, more of a basic assessment to see if you sound like a person with a good work ethic. After that there is either a video interview or face to face if possible.

      Interview questions [1]

      Question 1

      basic troubleshooting procedures, non specific, not enough to determine skill level, only enough to determine if you can perform minimum duties required - and still, unsuccessful in determining so. Many of the people hired were found to be unable to do the job yet were still hired, and then it took significant time before they were let go so we could get someone capable. what a mess.
      Answer question
      2

      CyraCom interviews FAQs

      • Candidates applying for IT Support roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at CyraCom overall takes an average of 14 days.
      • Common stages of the interview process at CyraCom as a IT Support according to 1 Glassdoor interviews include:

        Group panel interview:  25%

        Background check:  25%

        Skills test:  25%

        Phone interview:  25%

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        13. Medical Interpreter(8) ;
        14. Interpreter Supervisor(7) ;
        15. Intérprete Bilingüe(7) .


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