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      DICK'S Sporting Goods

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      Related searches: DICK'S Sporting Goods reviews | DICK'S Sporting Goods jobs | DICK'S Sporting Goods salaries | DICK'S Sporting Goods benefits
      DICK'S Sporting Goods interviewsDICK'S Sporting Goods Customer Service Specialist interviewsDICK'S Sporting Goods interview
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      Customer Service Specialist Interview

      Aug 11, 2016
      Anonymous Interview Candidate
      No offer
      Negative experience

      Application

      I applied online. I interviewed at DICK'S Sporting Goods

      Interview

      Easy, had to do one with a supervisor and one with the manager. Horrible horrible company however. The manager had to reschedule with me as she was out of the office and then marked down the wrong interview time. When I went for the interview at the time we agreed upon, the supervisor came out and told me that my schedule is too busy for them and that its my fault I missed my interview when they are the ones who rescheduled and wrote down the wrong date and time. But because I'm the one who wants the job, I'm the one in the wrong. The way they talk to people is disgusting. Be more organized and respectful to potential employees. Glad I dodged that bullet.

      Interview questions [1]

      Question 1

      Why would you like to work for us?
      Answer question

      Other Customer Service Specialist Interview Reviews for DICK'S Sporting Goods

      Customer Service Specialist Interview

      Nov 20, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at DICK'S Sporting Goods

      Interview

      Quick and easy interview process. Only had to do one interview with the general manager. Not too many questions and was able to get information on start date at the time of interview.

      Interview questions [1]

      Question 1

      One question I was asked was what my availability would look like.
      Answer question

      Customer Service Specialist Interview

      Sep 9, 2024
      Anonymous employee
      Taunton, MA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at DICK'S Sporting Goods (Taunton, MA)

      Interview

      The interview is simple. The Manager asks from a list of required questions. About 15 minutes long. Typically, an individual interview. Job was offered at interview. Very casual, relaxed environment.

      Interview questions [1]

      Question 1

      What sports/athletics I was interested or involved in.
      1 Answer

      Customer Service Specialist Interview

      Dec 8, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at DICK'S Sporting Goods

      Interview

      I filled out my application and then was contacted for an in person interview. I only had one interview where they asked me a couple of questions and hired me on the spot.

      Interview questions [1]

      Question 1

      Why do I want to work at DSG? What are some hardships I've faced and how did I overcome them? How do I work with others?
      Answer question

      DICK'S Sporting Goods interviews FAQs

      • Customer Service Specialist applicants have rated the interview process at DICK'S Sporting Goods with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Specialist roles take an average of 9 days to get hired, when considering 31 user submitted interviews for this role. To compare, the hiring process at DICK'S Sporting Goods overall takes an average of 12 days.
      • Common stages of the interview process at DICK'S Sporting Goods as a Customer Service Specialist according to 31 Glassdoor interviews include:

        One on one interview:  41%

        Background check:  26%

        Personality test:  14%

        Skills test:  5%

        Drug test:  3%

        Phone interview:  3%

        Group panel interview:  2%

        Other:  2%

        Presentation:  2%

        IQ intelligence test:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(1547) ;
        2. Cashier(711) ;
        3. Footwear Sales Associate(466) ;
        4. Retail Sales Associate(455) ;
        5. Customer Service Specialist(398) ;
        6. Sales Associate/Cashier(386) ;
        7. Golf Sales Associate(196) ;
        8. Apparel Associate(179) ;
        9. Apparel Sales Associate(168) ;
        10. Team Sports Sales Associate(153) ;
        11. Front End Cashier(132) ;
        12. Footwear Associate(127) ;
        13. Store Manager(126) ;
        14. Footwear Lead(116) ;
        15. Associate(112) .


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      Jobs at DICK'S Sporting Goods

      18 jobs in United States
      Retail Customer Service Specialist
      Tampa, FL
      ·
      $31K - $41K /yr
      (Glassdoor est.)
      View job
      Retail Customer Service Specialist
      Delaware
      View job
      Retail Customer Service Specialist
      Latham, NY
      ·
      $16 - $23 /hr
      (Employer provided)
      View job
      Retail Customer Service Specialist
      Buffalo, NY
      ·
      $17 - $24 /hr
      (Employer provided)
      View job
      Retail Customer Service Specialist
      Johnson City, NY
      ·
      $16 - $23 /hr
      (Employer provided)
      View job
      View all Customer Service Specialist Jobs