Technical Service Representative applicants have rated the interview process at DISH with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 58% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Service Representative roles take an average of 8 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at DISH overall takes an average of 23 days.
Common stages of the interview process at DISH as a Technical Service Representative according to 8 Glassdoor interviews include:
One on one interview: 24%
Skills test: 18%
Personality test: 15%
Background check: 15%
IQ intelligence test: 9%
Phone interview: 9%
Drug test: 9%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at DISH (Tulsa, OK) in Dec 2009
Interview
After applying online, I received a call back about 3 days later to come in and visit with a HR representative. When I came in to the building the ladies at the front desk were very casual, laid back, I assume to show that sort of atmosphere to people applying to the company. The HR representatives were very nice, and trustworthy. I had 4 interviews. The first was a basic interview, then an interview with a member of the management team from the floor, then an interview with the HR director and then back to my hiring manager. I would advise anyone applying for this job to DRESS UP NICE! They do notice this and make an effort to commend people for it. ALSO - Be conversational and nice during the interview, they will give you bonus points for that.
Interview questions [1]
Question 1
If a customer gives you a problem and you don't know how to handle it, what would you do to to handle that customer?
I applied online. The process took 2 days. I interviewed at DISH (Tulsa, OK) in Feb 2016
Interview
The interview consisted of two phone interviews with simple customer service questions and maybe one technical question and then one face to face interview basically testing your customer service skills. The Interview process was easy, the face to face is held with an actual team manager.
Interview questions [1]
Question 1
Describe a time you had to deal with a difficult customer and what was the conclusion?
I applied online. The process took 1 week. I interviewed at DISH (Littleton, CO) in Jul 2010
Interview
I applied online. They contacted me for a phone interview. I went in and took a skills test, then was interviewed by an HR rep. After that she passed me on to a hiring manager for another interview.
Interview questions [1]
Question 1
All behavioral based questions...describe a time when....