Customer Service Representative applicants have rated the interview process at DISH with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive. To compare, the company-average is 58% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 278 user submitted interviews for this role. To compare, the hiring process at DISH overall takes an average of 23 days.
Common stages of the interview process at DISH as a Customer Service Representative according to 278 Glassdoor interviews include:
One on one interview: 19%
Skills test: 18%
Phone interview: 17%
Background check: 12%
Personality test: 11%
Drug test: 9%
IQ intelligence test: 5%
Presentation: 5%
Other: 3%
Group panel interview: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at DISH (Columbus, OH) in Jun 2015
Interview
I did 2 phone interview and 1 one : one but before all that, during the application I did a technical test. After the 1 st phone, I got the 2nd one 1 week later and then 2 days after that I went for the in person interview.
Interview questions [1]
Question 1
I was ask to describe a situation in which I had to do more than what I am normally supposed to do to help a customer.
I applied online. The process took 4 days. I interviewed at DISH (Arizona City, AZ) in Jul 2025
Interview
The interview process was quick and painless. Jess was awesome she went the through and explained what the job description was we covered all the questions I had and also gave some good advice
Interview questions [1]
Question 1
Did I ever find myself in a position where I wasn’t comfortable and overcame
I applied online. The process took 2 days. I interviewed at DISH in Jun 2025
Interview
The interview was done online and lasted about 30 minutes. The recruiter was gracious, professional, and very easy to talk to. She had a lot of information to discuss, which is good as she was thorough in making sure I, as a candidate, knew what I was getting into. So, communication and honesty were emphasized, which helped me in making my decision. Most of the interview was reviewing DISH culture and policies and ensuring I understood them. She then asked approximately 3 situational questions and a few relatively personal questions to get to know more about my personality. They weren't difficult questions, but should be answered in STAR format. I believe one of them was about learning a new skill and applying it in the context of customer service. This interview was one of the better ones that I have experienced in my life, so I don't really have anything negative or critical to say.
Interview questions [1]
Question 1
(paraphrasing) What is a new skill you learned and how did you integrate it into your prior experiences in customer service.
I applied through a recruiter. I interviewed at DISH (Chandler, AZ) in Jun 2025
Interview
Its been a week at least 4 the background check, but other than that, the process was easy and all the recruiters were excellent and very nice. Can't wait 2 be a part of the crew! Thx Dish!
Interview questions [1]
Question 1
They asked a lot, but I guess its what keeps me motivated and a better work person?