I applied online. The process took 2 weeks. I interviewed at DSW in May 2013
Interview
Apply online, receive a call to schedule an interview. There are two interviews: the first one is with the hiring manager. If that one goes well, they will schedule a second interview with the store manager. There is a personality quiz in the application, and they did refer to your answers from the quiz in the interview and had you expand on why you made certain choices. I remember being asked to expand on my answer to a question regarding my opinion on breaking rules/protocol. I don't remember which options were available for answers, but I remember clicking something along the lines of "sometimes". I stated that I agree that it is good to follow rules/protocol in general, but that there are situations that do call for exemptions, particularly when a customer has an extenuating circumstance. The manager at the time really liked that answer. Overall, super easy interview process.
Interview questions [1]
Question 1
Describe a time when you had a difficult time working with another person: what was the problem, and how did you deal with it?
What you’d expect for a PT sales associate position — 15-30 minutes long, one-on-one with the manager, and questions that you’d expect to answer for a retail sales associate job.
I applied through other source. I interviewed at DSW in Jun 2026
Interview
Easy! The manager listed times when she was available, and I was able to choose when to come in. The questions were really straightforward and conversational. I was also able to ask a lot of questions to see if it was a right fit for me!
I applied online. The process took 1 day. I interviewed at DSW (Maple Grove, MN)
Interview
Easy. Waited for a manager in the front took me to the back on for store and had the interview in a little room off to the side. Quick process called when I got the job.
DSW interviews FAQs
Sale Associate applicants have rated the interview process at DSW with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 74.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sale Associate roles take an average of 10 days to get hired, when considering 423 user submitted interviews for this role. To compare, the hiring process at DSW overall takes an average of 12 days.
Common stages of the interview process at DSW as a Sale Associate according to 423 Glassdoor interviews include:
One on one interview: 33%
Background check: 15%
Group panel interview: 10%
Personality test: 10%
Drug test: 9%
Skills test: 8%
Presentation: 5%
IQ intelligence test: 5%
Phone interview: 5%
Other: 0%
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