Sales Associate applicants have rated the interview process at DSW with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 74.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 423 user submitted interviews for this role. To compare, the hiring process at DSW overall takes an average of 12 days.
Common stages of the interview process at DSW as a Sales Associate according to 423 Glassdoor interviews include:
One on one interview: 33%
Background check: 15%
Group panel interview: 10%
Personality test: 10%
Drug test: 9%
Skills test: 8%
Presentation: 5%
IQ intelligence test: 5%
Phone interview: 5%
Other: 0%
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The process took 1 week. I interviewed at DSW in May 2011
Interview
Group interview first with five others - very laid back and casual, manager was very easy to talk to and friendly. Asked maybe 5 questions, you weren't necessarily required to respond but your input was expected. Two days after the group interview, I was called back for a one on one with another manager, that was scheduled for a week after the group interview. Manager was also friendly and knowledgeable. They called me back two days later and I got the job.
Interview questions [2]
Question 1
Describe a situation when you were 'wowed' by an act of excellent customer service, or when you 'wowed' someone else with your excellent customer service.
What you’d expect for a PT sales associate position — 15-30 minutes long, one-on-one with the manager, and questions that you’d expect to answer for a retail sales associate job.
I applied through other source. I interviewed at DSW in Jun 2026
Interview
Easy! The manager listed times when she was available, and I was able to choose when to come in. The questions were really straightforward and conversational. I was also able to ask a lot of questions to see if it was a right fit for me!
I applied online. The process took 1 day. I interviewed at DSW (Maple Grove, MN)
Interview
Easy. Waited for a manager in the front took me to the back on for store and had the interview in a little room off to the side. Quick process called when I got the job.