Customer Service Representative applicants have rated the interview process at DXC Technology with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 54% positive. To compare, the company-average is 68.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 19 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at DXC Technology overall takes an average of 25 days.
Common stages of the interview process at DXC Technology as a Customer Service Representative according to 13 Glassdoor interviews include:
One on one interview: 23%
Presentation: 15%
Drug test: 15%
Skills test: 13%
Other: 10%
Phone interview: 10%
Group panel interview: 5%
IQ intelligence test: 3%
Personality test: 3%
Background check: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at DXC Technology (Detroit, MI)
Interview
Found job in indeed.com. Applied and was notified by a recruiter. He had an accent. Initial phone interview was quick but it took several months to receive a full offer and get my 1st day of employment. Required a lot of emailing and follow up phone calls on part for updates. Felt disorganized and chaotic.
I applied online. The process took 2 weeks. I interviewed at DXC Technology (Bengaluru) in Jan 2025
Interview
The interview went well, the person was very humble and polite, as far as I have heard this is a best company to start the career. Just prepare well for the interview
I applied online. The process took 1 week. I interviewed at DXC Technology in Nov 2024
Interview
I applied for the bilingual position of the same role and obviously had to answer questions in both languages to demonstrate proficiency in them. Most questions were the typical questions a candidate should expect for this type of role. I did have to give a few examples of when I had to go above and beyond to deliver satisfactory customer service or demonstrate patience with angry callers
Interview questions [1]
Question 1
Can you handle a large volume of inbound calls, 30 to 40 calls a day?
I applied online. I interviewed at DXC Technology (Oldham, Houston, TX)
Interview
Zoom interview with two people. Nice friendly people. Waited a couple more weeks to find out if accepted. I was accepted and training was 10 weeks long. Must be in training without missing a day.