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      Dave & Buster's

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      Customer Service Representative Interview

      Feb 22, 2018
      Anonymous Interview Candidate
      Dallas, TX
      Declined offer
      Neutral experience

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Dave & Buster's (Dallas, TX) in Apr 2017

      Interview

      It was fairly simple and straight forward. Must be very outgoing for this position and have some sort of sale drive to be able to upsell a package. Very detailed based interview

      Interview questions [1]

      Question 1

      How do you handle a upset customer?
      Answer question

      Dave & Buster's interviews FAQs

      • Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Dave & Buster's overall takes an average of 9 days.
      • Common stages of the interview process at Dave & Buster's as a Customer Service Representative according to 1 Glassdoor interviews include:

        IQ intelligence test:  33%

        Phone interview:  33%

        Drug test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Server(324) ;
        2. Server/Waiter(160) ;
        3. Bartender(136) ;
        4. Game Technician(83) ;
        5. Winners Circle Staff(66) ;
        6. Front Desk(54) ;
        7. Area Operations Manager(53) ;
        8. Server/Bartender(52) ;
        9. Line Cook(46) ;
        10. Manager(41) ;
        11. Front Desk Receptionist(40) ;
        12. Hostess(32) ;
        13. Support Technician(29) ;
        14. Front Desk/Host(27) ;
        15. Server/Waitress(26) .


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      Jobs at Dave & Buster's

      89 jobs in United States
      Customer Service - Winner's Circle
      Concord, CA
      ·
      $17 - $21 /hr
      (Employer provided)
      View job
      Winner's Circle - Customer Service
      United States
      ·
      $12 - $14 /hr
      (Employer provided)
      View job
      Customer Service - Winner's Circle Staff
      Long Beach, CA
      ·
      $17 - $20 /hr
      (Employer provided)
      View job
      Winner's Circle - Customer Service
      Phoenix, AZ
      ·
      $15 - $17 /hr
      (Employer provided)
      View job
      Customer Service - Winner's Circle
      Maple Grove, MN
      ·
      $16 - $19 /hr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs