I applied through an employee referral. The process took 2 weeks. I interviewed at Deel (Cape Town) in Feb 2022
Interview
The Interview process when I joined was quick and responsive, especially on the part of the hiring manager. The expectations for each step in the interview process were also clearly set.
Interview questions [1]
Question 1
Could you share some examples where you had "wins" and "losses" with customers, and how you learned from each.
4 interviews, all booked back to back, they want to hire at Deel Speed. However the people lie heavily about what to expect.
The recruiter also pushes back on salary being negotiable and once you tell them you got retained then they do want to negotiate.
I applied through a recruiter. I interviewed at Deel in Jun 2026
Interview
The recruiter was nice and friendly. There are 5 rounds which felt a little bit too much in my opinion. In one of my rounds the hiring manager never showed up to our scheduled interview, HUGE RED FLAG! I was rescheduled with the same person and the moment the interview began I could feel she was stand-offish with me as if it was my fault for her no showing me. I could tell she did not care to interview me AT ALL! Then I get rejected for the position I didn’t even apply for. I was rejected for a Customer Operations Manager role but I applied for a Customer Success Manager role, another RED FLAG! If they are this disorganized during an interview process I cannot begin to imagine the chaos that is within the company. Good riddance, everything happens for a reason. Lost interest in them any ways.
Interview questions [1]
Question 1
Tell us about you?
What did you do to avoid a churn customer?
Interviewer was like a robot with no emotions whatsoever. Automatically made me uninterested in the company along with the conversations I had with CSMs currently working at Deel describing it as “toxic” and a lot of other things. If you want people to work at your company, focus on making the ones there being happy and hiring recruiters that know how to talk to people.
Customer Success Manager applicants have rated the interview process at Deel with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 47% positive. To compare, the company-average is 52% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 27 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Deel overall takes an average of 20 days.
Common stages of the interview process at Deel as a Customer Success Manager according to 17 Glassdoor interviews include:
One on one interview: 39%
Phone interview: 25%
Skills test: 14%
Presentation: 11%
Personality test: 4%
Drug test: 4%
Background check: 4%
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