Customer Services Specialist applicants have rated the interview process at Dell Technologies with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Services Specialist roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Dell Technologies overall takes an average of 24 days.
Common stages of the interview process at Dell Technologies as a Customer Services Specialist according to 1 Glassdoor interviews include:
Drug test: 33%
Group panel interview: 33%
Presentation: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Dell Technologies in Aug 2021
Interview
Through a conversation with you, we’re striving to learn if you’re a good match for the company. And that’s a little bit of everything: how you’ll fit in with your team, whether you identify with our values and where you see yourself professionally now and in the future.
I applied through a recruiter. I interviewed at Dell Technologies (Eldorado do Sul) in Dec 2022
Interview
fomos entrevistados em grupo pela agência responsável por contratar temporários. Após a entrevista em grupo, quando selecionado para próxima fase, enviaram um case técnico para resolução. Se selecionado, após case técnico, participa da entrevista com o gestor da área. Como o próprio gestor deixou claro, foi um bate papo. Muito amistoso, em momento algum te deixa desconfortável e a todo momento reforçava que meus pontos fortes tinham muito a ver com a vaga. Finalizamos com o próprio gestor desejando boa sorte e que havia gostado do meu perfil.
Interview questions [1]
Question 1
como lido com conflitos? como lidar com clientes bravos em linha? como é trabalhar com mais de 2 telas? como trabalho sob pressão?
I applied through a recruiter. The process took 2 weeks. I interviewed at Dell Technologies (Cork) in Dec 2019
Interview
First I had a phone call to explain the role and get background info, followed by a 1:1 interview, followed by a video interview. I got a few emails in between apologizing for delays in hearing back etc.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer and how you dealt with it