Customer Experience Specialist applicants have rated the interview process at Dell Technologies with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70.2% positive. This is according to Glassdoor user ratings.
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I applied online. I interviewed at Dell Technologies (Bengaluru)
Interview
Also known as a pre-interview, the first usually begins with a one-on-one interview with a hiring manager. The interviewer typically asks questions about the candidate's qualifications, skills, work history and relevant experience. They also try to determine if a candidate would be a good fit for the company culture.
Other Customer Experience Specialist Interview Reviews for Dell Technologies
The agency handling the pre-interview process was helpful and gave a lot of useful advice for the interview. The interview itself was focused on my previous experiences and behaviour in job-specific situations. Unfortunately, I did not get this position due to a more experienced candidate.
Interview questions [1]
Question 1
Why do customers write to Customer Support?
How do you deal with a complaint?