I applied through a recruiter. The process took 6 months. I interviewed at Delta Air Lines (Atlanta, GA) in Feb 2016
Interview
three parts - group, orientation and face to face. The process was fun and exciting. The questions were not based on past experience but as if you already had the job- How would you handle this ir that.. (What if you notice inventory is missing from the flight, How would you hand if a crew member is doing a task different that what you've learned etc).
Interview questions [1]
Question 1
Behavioral and Judgment questions "Tell me ab a time type questions"
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?