I applied online. I interviewed at Delta Air Lines (Atlanta, GA) in Aug 2016
Interview
I first have to finish a really long file of the online application, then maybe 10 days later I got the vedio interview invitation. Almost all the questions that I had are situational questions, and after several days that I sent my vedio interview, I got a mandarine test invitation.
Interview questions [1]
Question 1
when you are serving in the flight, you heard two of the flight attendants are saying some bad things about the third flying attendant who is working at the same time. you are pretty sure the passagers who sit next to them can hear what they are talking about. what would you do ?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?