I applied online. The process took 4 weeks. I interviewed at Delta Air Lines in Aug 2016
Interview
I applied online on July 21st. I was invited by email to do a video interview on August 12th and had 3 business days to complete. I submitted it on August 16th. The whole interview takes about 30 minutes. There are 6 questions where you have to record a response, and then three yes/no that are only about complying with the dress code. I selected the interview as "difficult" because even with good answers, the odds of getting selected are still slim. I selected "did not get" because the process isn't complete yet.
The questions below aren't word-for-word but they're basically what they asked me. I would recommend coming up with answers and then practice saying them until you feel confident doing it for real. Honestly, the hardest part is just staying calm. Use the breaks they give you between questions to take a breath and prepare your answers more. Good luck!
Interview questions [5]
Question 1
Describe a time you had to adapt to new information in the workplace.
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?