I applied online. The process took 2 months. I interviewed at Delta Air Lines (Atlanta, GA) in Aug 2016
Interview
I originally completed the application on 7/22 and received an invitation for the video interview on 8/22. This is my 3rd time applying for this position and it's the second time I've received an invitation for a video interview. It can be somewhat intimidating the whole video interview process. It's there way of getting thru the thousands of applications receive for this position.
Interview questions [1]
Question 1
1. You over hear two fellow team members gossiping about another flight attendant and some passengers are in an ear shot of their conversation. What do you do?
2. You witness your a fellow flight attendant taking from the beverage cart and about to disembark the aircraft, what do you do?
3. You're on your way to replenish supplies from the front of the aircraft and you notice 2 passengers in a disagreement about the reclining seat hurt the other passenger, if you don't get the items needed for inventory this could delay the flight, what do you do?
3. You notice you're missing some items during your pre-check what do you do
4-6 are tattoo and uniform questions
I'm sorry I can't remember all of them. I hope this helps out a little bit
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?