I applied online. The process took 3 weeks. I interviewed at Delta Air Lines (Burien, WA) in May 2016
Interview
Was first offered to do a video recorded interview, about a week later I was asked to come in for a in-person interview along with 12 other people or so. As a group we watched a video about the history of Delta as a company, some trivia questions were asked after the video so pay attention. After that were we called one by one for a face to face interview with Delta employees. I was asked about six questions, and had to answer them in STAR format.
Interview questions [1]
Question 1
Name a time where you went above and beyond for a customer?
Talk about a time where a customer was upset about something. what did you do and was the issue resolved?
In the beginning it was okay they did a presentation etc but then after we had to go with a separate interviewer mine was very cold the lady who dresses like she’s going to a circle she didn’t even let me the change to show my personality and quickly jumped into the question.
The process was straight forward, first you will get an email that is a survey and this will tell you if you are a good fit for what they are looking for. the 2nd round, is video questions that ask why you want to work for delta and a flight attendant through the videos and assessments you go onto a group interview.
I completed Three rounds of interviews. It was a lengthy but straight forward interview process. Application to third interview was approximately three months. I did not end up accepting the position due to other concerns.