I applied online. I interviewed at Delta Air Lines (Atlanta, GA)
Interview
Online Questionaire, Telephone Interview. Flown to Atlanta Corporate Headquarters for In-Person interview. Group Interview and one on one interview.
I was offered the position at the end of my one on one interview.
Invited for training which began three weeks later.
Six weeks of training in Atlanta Headquarters. Housing provided at Corporate Dorms or loval hotels. Two meals provided daily. Daily exams and drills. Upon completion and passing training I was offered the position at graduation ceremonies.
Interview questions [1]
Question 1
If a coworker was removing items from aircraft would I talk to them about it first or report to management
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I applied online. I interviewed at Delta Air Lines
Interview
(odvi)For the ODVI they give you an unlimited amount of time to prepare before hitting record. Not sure if the camera is still capturing you while you are preparing for the question even though you didn’t hit record so be mindful of that
Interview questions [1]
Question 1
Please describe a time a change at work impacted your daily routine. Describe the steps you took to adapt as well as the outcome of those steps.
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.