I applied online. I interviewed at Delta Air Lines in Jan 2014
Interview
1st phone interview with delta air lines. I am waiting
I applied in October and it was not until 3 months later that I got a phone call from a 00 number saying it was a delta air lines representative. She asked me if I was still interested in the position? If I had a valid passport and the expiration date on my passport? Then she asked me a series of questions:
How would I handle an intoxicated passenger asking for another drink?
A toddler running down the isles and the parent dont seem to care or seem worried about it, but the fasten seatbelt signs are on. How would I approach the parents?
A baby sleeping on the floor in the aisle and the parent are asleep as well.
A passenger is angry because he or she is not being served a meal that they had on another flight.
Apparently I answered the questions correctly and they set up a second interview, via phone for today. Wish me luck.
Interview questions [1]
Question 1
This job requires you to work unconventional hours- including weekends and sometimes holidays. Are you okay with this? Are you still interested in the position?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.