I applied online. The process took 4 weeks. I interviewed at Delta Air Lines in Jan 2014
Interview
I applied online and 3 months later, I was called by a representative and underwent a phone interview. They asked me what I would do if an intoxicated person was asking for another drink, if a toddler was running up the isle when the fasten seatbelts signs were on, etc.
Interview questions [1]
Question 1
The question about being intoxicated on the plane. I wasn't sure if I should deny the passenger a drink. Turns out I should, since it's for everyone's safety.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.
