I applied online. The process took 4 weeks. I interviewed at Delta Air Lines
Interview
I had an employee referral. I applied online and someone called me within 2 weeks. THey asked me for my passport information and then asked if it was a good time to interview. They asked me a couple of scenario questions like (this isn't the exact wordage used), "If a patron had a baby sleeping on the floor in front of them and the seatbelt sign is on. What do you do?", "A child is running up and down the aisle disturbing the other people on the plane. The parents seem don't seem to mind that their child is misbehaving. What do you do?". I can't remember the other two scenarios. They called me back about a week and a half later for a F2F interview.
Interview questions [1]
Question 1
"A Customer asks for a drink but it seems as if he/she has had a little too much to drink. What do you do?"
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.
