I applied online. The process took 7 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Oct 2014
Interview
I applied Sept. 2014. Got an email The next day after completing the application for an invite to do that one line interview. It took a little over a month to be notified of anything. I actually emailed and got an email back saying "it appears that everything is on track with your process. We will contact you if we need to", but later that day I got information about expecting a phone call. I scheduled my interview for face to face. The interview process is very relaxed and the company is very friendly. You go in with about 50 or so people that are broken up into three groups. You go in to three different sections. (fireside chat, question-and-answer, interview) after that, everyone is seated and they call a few names to be healed. Those that are held are hired
Interview questions [2]
Question 1
What was a time where you had a new reasonable expectations and what happened?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?