I applied online. The process took 1 week. I interviewed at Delta Air Lines in Oct 2014
Interview
I applied on online, I received a video interview with Delta which could finish it within 3 business days. They asked 5 questions which could be found in this site and prepare. Every question has 30 sec to prepare and 2 minutes to answer. I submitted it and now waiting for the next step. Hope I can get to the f2f interview. Good luck everyone!
Interview questions [1]
Question 1
Please describe a situation when you demonstrated initiative and took action without waiting for direction.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?