I applied online. The process took 4 weeks. I interviewed at Delta Air Lines in Aug 2014
Interview
I applied online August 23 and received email that day for an online assessment. Next I received an email August 29 to do a video interview. Completed interview August 31. I kept checking my online profile and about 3 weeks later it said " not selected". I never received a tbnt email.
The video process was done in a way to make you feel less nervous with a short presentation before starting.
Interview questions [1]
Question 1
A situation when a coworker acted in a dishonest or unethical manner.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?