I applied through an employee referral. The process took 5 months. I interviewed at Delta Air Lines (Atlanta, GA) in Feb 2014
Interview
The whole process was pretty simple. The interview process is tough so study up on all the questions and STAR method. Smile throughout the whole face to face interview. You will in a room with sometimes 50+ people and you want to stand out. Mingle and chat to all the people in the room if you can.
Interview questions [1]
Question 1
Strengths/ Weaknesses?
Describe a time you overcame a problem at work? How did you handle it? What was the outcome?
How did you handle working with a coworker you knew did not like you, How did you handle it?
If a coworker was removing things form the aircraft would you confront them or tell management?
Create a PA announcement for a couple celebrating their 50th anniversary
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I just received my invitation to do the virtual interview. This will be my first virtual interview. Does anyone have any suggestions? Or any questions that I should be ready for?
Interview questions [1]
Question 1
I have not done my interview yet. Just preparing for it and it made me create a question to be able to see what others are posting.
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.