I applied online. The process took 1+ week. I interviewed at Delta Air Lines (Atlanta, GA) in Feb 2015
Interview
..Let me just say that it has been an intense and fast moving process for me and I have loved (almost) every minute of it!...I applied online did the assessment questions, submitted my resume, completed the 10 year work history and that process took me about an hour and a half. I had been looking into this job for a while and from what I read the process would take awhile but it moves FAST. The next day I had a confirmation email inviting me to do the video interview and the day after I completed the video portion I had an email saying I had moved forward to the phone portion. The video interview was a little nerve racking for me but I dressed up and wore pj bottoms bc they only see the chest up and I really didn't think I did to well but I made it through that portion and after my phone call I received dates to come to the F2F part. They sent me 4 different emails with dates because I kept emailing them back saying I needed 2 weeks notice for my current job. The dates were never 2 weeks later just a few days but I was very thankful they were working with me. I am a little nervous because I haven't actually received my passport but am in the process of getting it but the lady assured me that I would be ok without it for now and that it was essential for training. I have my face to face interview tomorrow at 12:30 and i am nervous but very excited an thankful to have made it this face. If you want to make it this far you have to click that you are willing to relocate and take any base that they assign you to and I have heard that visible tattoos can automatically disqualify you as well. I am really hoping to get this job and I wish everyone applying the best of luck.
Interview questions [1]
Question 1
Name a time you went above and beyond to help somebody...What was the situation and what was the outcome...
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?