I applied online. The process took 2 months. I interviewed at Delta Air Lines (Atlanta, GA) in Apr 2015
Interview
Applications, video interview, phone interview and then in-person interview. Process took 2 months. The in person interview had about 50 people, make sure to socialize with the group and with the flight attendants participating in the interview.
Interview questions [1]
Question 1
Tell us about a time you made a mistake and realized it?
Tell us about a time you went above and beyond for a customer?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
Application
I interviewed at Delta Air Lines (Atlanta, GA)
Interview
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.