I applied through other source. The process took 1 day. I interviewed at Delta Air Lines (Atlanta, GA) in Jan 2011
Interview
7 hours consisting of a face-to-face STAR scenario based questions; a FIT test; and an introduction section. Most of the time you are in a lobby area, you are still being interviewed! They want to see how you interact with a crowd. It is imperative to mix and mingle with other candidates that you don't know as well as some of the interviewers.
Interview questions [1]
Question 1
Describe a situation where you had an ah-ha moment dealing with other cultures?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?