I am describing the OnDEMAND interview. The one before the face to face EVENT day interview. You will be asked to record yourself answering 5 questions. You have 5 attempts so if you do not like how the first few that come out you have the option to rerecord.
Interview questions [1]
Question 1
We all have times when the responsibilities of our jobs are overwhelming. Describe a time when you were overwhelmed at work. What was the situation? What did you do in the situation and what was the outcome?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?