Delta Air Lines Customer Service Agent - Ticketing/Gate Service Agent - Seasonal interview questions

I applied online and within a few days I was sent an e-mail with a link to do an at-home/one-sided webcam interview. The webcam interview consisted of four standard customer service related interview questions. I had a few minutes to answer each question and 30 seconds to prepare for each question. You also only get one chance to answer each question. I thought it was very simple and standardized. A few days after submitting the webcam interview I was sent an e-mail that stated I would not be considered further. I was unhappy with this short process due to the fact that it was for a customer service job and I never once spoke to an actual person over the phone or in-person. It felt like a very negligent way for the HR department to run through applications quickly and ultimately hire high-quality customer service representatives.