Retail Sales Associate applicants have rated the interview process at Dillard's with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 60.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Associate roles take an average of 6 days to get hired, when considering 57 user submitted interviews for this role. To compare, the hiring process at Dillard's overall takes an average of 9 days.
Common stages of the interview process at Dillard's as a Retail Sales Associate according to 57 Glassdoor interviews include:
One on one interview: 30%
Drug test: 14%
Presentation: 13%
IQ intelligence test: 10%
Background check: 9%
Skills test: 9%
Personality test: 8%
Phone interview: 4%
Group panel interview: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 week. I interviewed at Dillard's
Interview
Interviewed with the department manager. She asked basic questions and really tried to get to know me. She loved the experience that I had and she hired me right away. It went way faster than I expected.
I applied online. I interviewed at Dillard's (Glendale, AZ) in Jan 2026
Interview
I attended two interviews at the Arrowhead / Glendale AZ location. The first was a panel interview that included three candidates and was made awkward since the interviewer was not the person I was scheduled to meet with and they seemed inexperienced with interviewing candidates. The second interview was a one and one interview with a manager that seemed to go well until the first interviewer from the panel interview returned and took over to include walking the sales floor. They asked me a series of strange questions and made a number of false assumptions about my application career goals, experience and job preferences. I followed up by email and phone several times but was ghosted. After over a month of not receiving a response I withdrew my application.
Interview questions [1]
Question 1
What department do you want to work in?
You’re probably going to leave, right?
How much do you expect to be paid?
Two different interviews very quick and to the point with the hiring process, asked about fashion and scheduling availabilities. From there it was maybe two weeks later and I accepted the job.
I applied through other source. I interviewed at Dillard's (Cincinnati, OH)
Interview
This was before COVID, so I'm not sure how the process is conducted now, but it was a very comfortable interview. I left with being offered the job, which I accepted, and being signed up for the next Training class.
Interview questions [1]
Question 1
I believe I was asked very standard questions off my resume and why I was interested in working there.