Passenger Services Agent applicants have rated the interview process at Dnata with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
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One to one interview, the process was quite relax. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. I link the questions down below.
Interview questions [6]
Question 1
Tell me about a time you deal with a difficult customer
I applied online. I interviewed at Dnata (Perth, Western Australia) in Aug 2024
Interview
The process was long but they are very considerate and friendly during interview. There are some stages before you are considered for the job but once your passed these stages thr training stage is also very good and smooth as well.
Interview questions [1]
Question 1
They asked about availability and if i did night shift before?
After submitted resume, then is on-site interview, they will briefly go through your resume, ask some questions about your working experiences and availabilities. Manager will explain content of job and work schedule
I applied online. The process took 2 days. I interviewed at Dnata (Sydney) in May 2024
Interview
explained the role then asked us to just introduce our self and if we’re working. waste of time didn’t even ask if we knew anything about the company. was so disappointed and upset as i didn’t get the job.