Customer Service Representative applicants have rated the interview process at Domino's with 1.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 8 days to get hired, when considering 231 user submitted interviews for this role. To compare, the hiring process at Domino's overall takes an average of 9 days.
Common stages of the interview process at Domino's as a Customer Service Representative according to 231 Glassdoor interviews include:
One on one interview: 36%
Background check: 17%
Drug test: 14%
Skills test: 10%
Presentation: 6%
Personality test: 5%
Phone interview: 4%
IQ intelligence test: 4%
Group panel interview: 2%
Other: 2%
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I applied online. The process took 5 days. I interviewed at Domino's (Tacoma, WA) in Feb 2016
Interview
It was short and easy. I applied online and got a call back in about a week to come into an interview the following week. Two days later I get a call back saying I got the job and that I should come to orientation with paperwork. Second interview came two days afterwards. You fill out paperwork with a bunch of other people from different stores. You take an open-book test. Come on-time and with all your paperwork or you won't be hired. Wait for the call-back to start training the next week, after your background check and such goes through.
Interview questions [1]
Question 1
What what would you do dealing with an unhappy customer? What would you improve on by working here? What are some of your bad qualities? Can you conform to uniform? What are your available hours? What are some of your best qualities that you could bring to the company?
they basically just asked what my availability was and standard questions, i was hired on the spot and was asked to fill out online paperwork before starting. the process was definitely laid back.
Manager asked general questions about how to handle customers. Also asked how I work in general. You also get asked to memorize how to make the specialty pizzas. I got hired on the spot because of their need for more customer service reps
backroom in office of dominos after getting an email to select time. manager interviewed me asking me simple behavioral questions. asked about my availability and when i can start. hired me on the spot and accepted