I applied through an employee referral. The process took 4 weeks. I interviewed at Duke Energy
Interview
The process is long. You first must take an assessment test. It requires you to work out problems on the computer that relate to the position. I will say that only about 50% of the people pass this test. If you pass, you then go to the interview portion. You will interview with the Department Manager, that person will determine if you qualify for the final interview with the team managers, your potential one on one manager.
Interview questions [1]
Question 1
General questions regarding how you handle customer service situations.
I applied online. The process took 3 weeks. I interviewed at Duke Energy (Charlotte, NC) in Mar 2021
Interview
Submit resume, take online test, if pass and your selected, will receive phone interview. After phone interview, if selected will receive offer letter. If accept offer, must submit background and drug test information.
Interview questions [1]
Question 1
Basic Star method questions. Your given a situation and asked how you would respond.
I applied online. The process took 4 weeks. I interviewed at Duke Energy (Charlotte, NC) in Apr 2018
Interview
It was nice. They asked me a few questions about my experience with taking calls. They offered me a few options for the shifts available, once I got the job. Everyone was nice and inviting.
The process took 4 weeks. I interviewed at Duke Energy (Charlotte, NC) in Oct 2017
Interview
asked what did i know about duke? then ask regular interview questions and took notes as i spoke. maybe about 9 questions nothing too hard. then told me about the company and position, and asked if i had questions. i put no offer because i just interviewed a couple days ago and was told i’d hear something in two weeks. pretty good interview so i’m confident that i got the position.
Interview questions [1]
Question 1
name a time when you witness someone do something wrongfully and what did you do.