Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      EagleView

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: EagleView reviews | EagleView jobs | EagleView salaries | EagleView benefits
      EagleView interviewsEagleView Customer Success Support Representative interviewsEagleView interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Success Support Representative Interview

      Jul 26, 2022
      Anonymous Interview Candidate
      Bellevue, WA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at EagleView (Bellevue, WA) in Jul 2022

      Interview

      Applied online. Was contacted 2 weeks later to set up screener interview. Screener interview with recruiter went well. The recruiter was the only good thing about this entire application process. They kept me well-informed and updated. I advanced to the next "real" interview. That interview would be 3 interviews with 2 sets of different people each. Pretty intense! Before I did that, I had to complete a personality test and an intense timed cognitive assessment. They gave me a link to a practice app to prepare for the actual test which was really easy and fun and made me feel confident. But then the real test was much harder. It was more intense with difficult math probability questions as well as SAT-level word questions that were quite tricky. I was unable to complete the test in time but was told I did great. I don't know. It was really stressful and sucked. Then I was set to interview over Zoom with 6 different people over the course of nearly 2 hours, one after the next. It was intense. There were 3 interviews with 2 people each. They were located in an office in a conference room, and it was hard to see hear them as the room they were in was loud and echo-y and they were tiny faces on my screen. Their conference room camera is too far away. I wish they used their computer cameras and microphones for this interview because I felt very far away and had trouble seeing their faces. Then when I was having final series of interviews with the VP and Senior CSS, one of the interviewers kept having to leave to deal with a customer issue and seemed distracted the entire time and the VP seemed unprepared and unsure of even what to ask me. I felt like I was wasting his time and it destroyed my confidence. It was weird. Awkward hell. I could tell by the end of the interview that they were going to pass on me and was really bummed out because I already had given so much time and energy taking their dumb tests and going through the interview gauntlet. Then I was told I'd hear back in less than a week and heard nothing. Then finally, after two weeks and multiple calls and emails from me, the recruiter finally called me back to say they decided to go with someone else. Gee, thanks for taking the time to tell me. I wish I could say it was a good process and they are a good team, but it seems like they don't quite know what they are looking for and I see that the job listing is still open. It is a shame because I know I could have been great in this job. I think they didn't like that I didn't have remote work experience and also that I haven't ever used Salesforce. So, I'm taking a class on it right now.

      Interview questions [4]

      Question 1

      Q: What questions do you have for us about this position?
      1 Answer

      Question 2

      Q: How would you like to progress in this career? Do you see yourself in a management position?
      1 Answer

      Question 3

      Q: What KPI's did you have at your last job? How did you meet them?
      1 Answer

      Question 4

      Q: What does the Customer Service and Support role mean to you?
      1 Answer
      2